Author: Volker Schrank
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The AI hype is all right and all wrong at the same time
The Great AI Paradox: Why the Hype is Both Right and Wrong (And What It Means for the Future of Work) Regardless of where you go, what you read, or what you watch, artificial intelligence is the inescapable backdrop of modern life. It is radically altering how organizations think about the future of work and…
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The Death of the Three-Legged Stool: Rebuilding HR Architecture for the Age of Agentic AI
For nearly three decades, the Human Resources function has been built on a foundation laid by Dave Ulrich. If you work in HR, you know the structure: the “Three-Legged Stool” consisting of Centers of Expertise (CoEs), HR Business Partners (HRBPs), and Shared Services. It was a brilliant model for its time. It professionalized our function.…
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The Great Decoupling: Why HR Architecture Must Change in the Age of AI
If you look at the headlines from the last twelve months, you might think the future of HR is a battle royale between the titans of Human Capital Management and AI. SAP, Workday, ServiceNow, and Salesforce are all racing to claim the crown of the “AI-first” solution while the markets believe that they will soon…
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๐๐ฅ ๐ฆ๐ฎ๐ฎ๐ฆ ๐ฃ๐น๐ฎ๐๐ณ๐ผ๐ฟ๐บ๐ ๐ฎ๐ฟ๐ฒ ๐ฑ๐ฒ๐ฎ๐ฑ
๐๐ณ ๐ข๐ณ๐ฆ ๐ต๐ฉ๐ฆ๐บ? I am reading and hearing these days a lot about the end of HR platforms like SAP, Workday or also ServiceNow. And if you believe the stock markets where the share-prices of these companies seem to know only one direction, their end is approaching fast. Wouldn’t that be great? We could save…
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2025 – The year of HCM reinvention
In my final post of the year, I reflect on the past year and look forward to 2025, emphasizing the transformative potential of AI in HR. 2024 saw significant advancements, but true innovation is still needed. I envision 2025 as the year of HCM reimagination, proposing concepts like hrOS, a seamless HR operating system, and…
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The state of Gen AI
I believe it is time again to write about the state of Gen AI. We are at the middle of the final calendar quarter of the year and just had another episode of quarterly earnings reports and analysts reports. I continue to find it fascinating how the Gen AI developments are shining in so many…
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Technical debt kills AI
We are all dealing on a daily basis with technology complexity – may it be that we have outdated systems or just too many different technology solutions. The luxury of a clean and low-complexity tech stack is though today more important than ever before. If you did not take the recent years to clean up…
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Think about (Gen) AI as a feature not a product
In my recent post I was talking about Workday Illuminate – the (Gen) AI product of Workday. Wait, already going wrong there. It is not a product – it is a feature. And this is what I want to write about today, and get your view and opinion, please.
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Exciting times for AI and HR
I unfortunately did not have the pleasure to attend this week’s Workday Rising event in Las Vegas – but thanks to technology I was able to watch the main keynotes and what I saw was amazing. But before I go there, let me say that from far it feels like a very different Workday than…
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Gen AI is the worst today…
Gen AI is the worst today… …that it will ever be. I am sure you have heard this or read this sentence already a million times – but it is and stays true. Especially with the still heavy investments (check out Nvidia’sย latest reports) as well as news cycle around new LLMs almost every week. I…